Privacy Policy

2. Eligibility and Minimum Age

Our Service is intended for users aged 16 years and older. We do not knowingly collect Personal Information from children under 16 without parental or legal guardian consent. If you believe we have collected such information, contact us at info@liyam-ai.com.

3. Information We Collect

We collect various types of information to provide, improve, and manage our Service:

• Personal identifiers: name, email address, and optionally phone number for account and communication purposes
• Audio data: voice recordings, transcripts, and AI-generated textual content such as questions and summaries
• Technical and usage data: IP addresses, cookies, device identifiers, usage logs, and device information
• Location data: general location inferred from IP address; precise GPS location only with explicit consent if collected in the future

4. How We Use Your Information

We use your Personal Information to provide and operate the Service, authenticate accounts, improve and personalize the Service, enable AI-powered suggestions, transcribe and analyze recordings, provide customer support, conduct research and development, comply with legal obligations, and detect and prevent fraud or abuse.

We may use anonymized and aggregated data for analytics, research, and business development purposes.

5. Legal Bases for Processing

Where applicable under GDPR and similar regulations, we process Personal Information based on performance of a contract, consent, legitimate interests (such as improving the Service and preventing fraud), and compliance with legal obligations.

6. Sharing Your Information

We do not sell your Personal Information. We may share it with service providers who assist us (under confidentiality agreements), business partners with your consent, law enforcement when required by law, and business successors in the event of a merger or acquisition.

7. Data Retention

We retain Personal Information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and prevent fraud. Voice recordings and transcripts may be retained to improve AI features unless you request deletion in accordance with your legal rights.

8. International Data Transfers

Your Personal Information may be processed and stored in countries other than your own. We implement appropriate safeguards such as Standard Contractual Clauses where required.

9. Your Rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, object to processing, withdraw consent, and receive a portable copy of your Personal Information. Contact info@liyam-ai.com to exercise these rights.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for authentication, preference retention, usage analytics, and potentially advertising in the future. You can control cookies through your browser settings, though blocking cookies may affect Service functionality.

11. Data Security

We implement technical and organizational measures including encryption, access controls, secure storage, security audits, and backups. No security system is 100% impenetrable, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website with a new effective date. Your continued use of the Service constitutes acceptance of the updated Policy.